All reservations are subject to availability. Reservations made on this site are considered conditional until a confirmation number is given to the guest to substantiate the reservations by email or fax. The hotel may, from time to time, communicate with the guests, to re-confirm the reservations and to prevent any simulated bookings.

Should the guests wish to amend any reservations, modifications may be made on the website at the earliest convenience. The Hotel will not be liable should it fail to provide its products and services due to unavailability.

In the event that the hotel, for reasons beyond its control, need to reject or change a confirmed reservations it will use all reasonable attempt to facilitate the circumstances however if no alternative is provided to the Client, the hotel will return any deposit made and considered it cancelled. This is the limit of the hotel's liability.

The hotel reserves the right to impose a cancellation fee of per room per night in the event of a late cancellation notice or a no-show at the hotel.

Grand Residency Hotel & Service Apartments does not guarantee acknowledgement of reservations or transactions made on this site arising from unforeseen circumstances, omissions or errors that may sometimes occur.

Grand Residency Hotel & Service Apartments does not warrant that errors or omissions may sometimes occur. Grand Residency Hotel & Service Apartments does not warrant the accuracy, timeliness, currency and completeness of the contents, including without limitation, any information relating to rates and room availability. Grand Residency Hotel & Service Apartments disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this web site and other worldwide web links including without limitation, as to the merchantability or fitness for any particular purpose.

Grand Residency Hotel & Service Apartments will not be responsible for any damages including without limitation, damages for loss of profits arising in contract or from your use or inability to use this site.

Grand Residency Hotel & Service Apartments does not guarantee that this site is free from infection by viruses and shall not be liable for any damages or loss.

In no event shall Grand Residency Hotel & Service Apartments nor its subsidiaries, agents, divisions, affiliates, representatives or licensors be liable to any indirect, incidental or consequential damages whatsoever (including, without limitation, damages for loss of profits or loss of information) arising from use or inability to use the contents, even if Grand Residency Hotel & Service Apartments has been informed of the possibility of such damages.

The Site may contain links to other World Wide Web sites, either directly or indirectly and, where possible, we will make clear where such links are being made. Those sites are provided by independent third parties.